Email


Setup your Herbal Shakes email on Android

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Open the email app on your phone and select to set up a new account. Enter your email address and the password that you selected for the email account in the Control Panel. Then click Manual setup.

For Protocol, select IMAP

Email address: Your full email address @herbalshakes.co.uk
Username: Your full email address @herbalshakes.co.uk
Password: The password for the email address above
IMAP server: imap.one.com
Security Type: SSL
Server port: 993
Then click Next.

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For the outgoing server settings, please enter the following information.
Login required: Should be checked
Username: Your full email address @herbalshakes.co.uk
Password: The password for the email address above
SMTP server: send.one.com
Security Type: SSL
Server port: 465
Then click Next.

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Enter a name for the account. The account name is there for you to easily identify the email account in your phone if you have multiple email accounts set up.
Enter your name and click Finish setup to finish the setup.


Setting up your Herbal Shakes email on iPhone/iPad/iOS 6

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Tap Settings and move down to Mail, Contacts, Calendars > Tap Add Account > Tap Other > Select Add Mail Account

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Enter your Name.

Enter your Email e.g. your.name@herbalshakes.co.uk

Password is the password that was emailed to you

Enter a Description e.g. your.name@herbalshakes.co.uk

Tap Next

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Highlight the IMAP tab

For Incoming Mail Server enter imap.one.com

Enter your full email address as User Name e.g. your.names@herbalshakes.co.uk

Enter your Password that you sent to you

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For Outgoing Mail Server enter send.one.com as Host Name.

Enter your full email address as User Name e.g. your.name@herbalshakes.co.uk

Enter your Password and tap Next.

Please note that even though the field says Optional you need to fill it out

Tap Save again.

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Tap the mail account you just created.

Tap SMTP in the Outgoing Mail Server field.

Tap send.one.com in the Primary Server field.

For Host Name enter send.one.com.

Enter your full email address as User Name e.g. your.name@herbalshakes.co.uk

Enter your Password.

Use SSL should be set to ON.

Authentication should be set to Password.

In Server Port you should use port 465. To verify the information, tap Done and then Account.

Move down to Use SSL for Incoming Settings, and slide to ON.

Use SSL is now set to ON.

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The next step is to synchronize Mailbox Behaviors with the server, to make sure that your mails are saved both on the device and on the server.

Tap Drafts Mailbox.

Tap Drafts in On the Server field. Go back by clicking on Advanced, and do the same for the other mailboxes.Sent Mailbox should be set to Sent in the On the server field, and the Deleted Mailbox should be set to Trashin the On the server field.

To complete the setup, tap Account and Done.